chainlinks discovery

Revenue Leakage Map.

10 questions. 5 minutes. No signup. Each question tells us which Chainlinks OS module would move the needle for you fastest. Send your answers via the contact form and we'll come back with a pilot scope + price — or book a call and we'll walk it through together instead.

01

missed calls

How many inbound calls go to voicemail in a typical week? Include after-hours, lunchtime, on-the-job, second-line overflow.

Why we ask: Industry baseline is ~62% of small-business calls. Each missed call is a lost lead if you do nothing.

fits → Receptionist OS
02

estimates / quotes

How many quotes / estimates have you sent in the last 30 days that haven't been accepted, rejected, or followed up?

Why we ask: Stale estimates lose value fast. Open quotes older than 3 days drop materially in close rate.

fits → Revenue Leakage OSfits → Speed-to-Lead OS
03

web form response

When a lead fills your web form at 9:14pm, how fast do they get an SMS or email back?

Why we ask: 1-minute response can boost conversion 5-10x vs. >1 hour. >1 day responses lose almost everything.

fits → Speed-to-Lead OS
04

lapsed customers

When was the last time you sent ANY outreach to customers who haven't bought in 60+ days?

Why we ask: Reactivation is the cheapest revenue source — these customers already trust you. Most businesses never run it.

fits → Reactivation OS (restaurant)fits → Revenue Leakage OS
05

post-job review asks

Does every customer get a review request after a completed job / appointment / order?

Why we ask: Inconsistent review asks = inconsistent review pipeline. 90%+ of buyers read reviews before purchase.

fits → Reviews + Referrals OS
06

negative review handling

When a customer leaves a 1-2 star public review, how long until you reply?

Why we ask: Fast, calm replies move Google ranking and future-buyer perception. Defensive or absent replies hurt both.

fits → Reviews + Referrals OS
07

referrals

Do you track which existing customers brought in new customers? How is the reward issued?

Why we ask: Untracked = unrewarded = stops happening. Reward must trigger only on verified booking (fraud guard).

fits → Reviews + Referrals OS
08

no-show rescue

What happens when a booked appointment doesn't show or call?

Why we ask: Same-day rescue with a one-tap rebook link recovers a measurable chunk. Most businesses just close the slot.

fits → Speed-to-Lead OSfits → Receptionist OS
09

sales call coaching

How are your sales reps coached today? Manager listens to recordings, weekly 1:1s, both, neither?

Why we ask: 70% of salespeople have no formal training. Structured per-call grading + objection scripts move close rate.

fits → Sales Coach OS
10

consent + compliance

Do you have SMS opt-in for your customer list? Do you honor STOP automatically?

Why we ask: TCPA matters. Pilot needs a compliant base. We design opt-in language at pilot kickoff.

fits → any OS module

send us your answers

How many inbound calls go to voicemail in a typical week? Include after-hours, lunchtime, on-the-job, second-line overflow.

How many quotes / estimates have you sent in the last 30 days that haven't been accepted, rejected, or followed up?

When a lead fills your web form at 9:14pm, how fast do they get an SMS or email back?

When was the last time you sent ANY outreach to customers who haven't bought in 60+ days?

Does every customer get a review request after a completed job / appointment / order?

When a customer leaves a 1-2 star public review, how long until you reply?

Do you track which existing customers brought in new customers? How is the reward issued?

What happens when a booked appointment doesn't show or call?

How are your sales reps coached today? Manager listens to recordings, weekly 1:1s, both, neither?

Do you have SMS opt-in for your customer list? Do you honor STOP automatically?

don't want to type it all out?

Walk it through on a 45-minute call.

Same 10 questions, answered out loud. You leave with the map, the best-fit OS module, and a pilot scope.

Book a call