chainlinks discovery

Revenue Leakage Map.

10 questions. 5 minutes. No signup. Each question tells us which Chainlinks OS module would move the needle for you fastest. Send your answers via the contact form and we'll come back with a pilot scope + price — or book a call and we'll walk it through together instead.

01

missed calls

How many inbound calls go to voicemail in a typical week? Include after-hours, lunchtime, on-the-job, second-line overflow.

Why we ask: CallRail reported 28% of inbound calls unanswered in its data (June 2026). Your own call log is the relevant baseline; an unanswered call is not automatically a lost sale.

Source: CallRail · June 2026 ↗
fits → Receptionist OS
02

estimates / quotes

How many quotes / estimates have you sent in the last 30 days that haven't been accepted, rejected, or followed up?

Why we ask: Identify which quotes still need a decision and whether a responsible person has followed up.

fits → Revenue Leakage OSfits → Speed-to-Lead OS
03

web form response

When a lead fills your web form at 9:14pm, how fast do they get an SMS or email back?

Why we ask: A 2011 study links quicker responses with lead qualification, not a guaranteed sales increase.

Source: 2011 study ↗
fits → Speed-to-Lead OS
04

lapsed customers

When was the last time you sent ANY outreach to customers who haven't bought in 60+ days?

Why we ask: Identify customers who may welcome relevant follow-up, and check their preferences before contacting them.

fits → Reactivation OSfits → Revenue Leakage OS
05

post-job review asks

Does every customer get a review request after a completed job / appointment / order?

Why we ask: In BrightLocal’s 2025 survey of 1,000 U.S. adults, 67% said they often or always checked reviews after a local business search.

Source: BrightLocal · April 2025 ↗
fits → Reviews + Referrals OS
06

negative review handling

When a customer leaves a 1-2 star public review, how long until you reply?

Why we ask: Check whether concerns receive a clear, factual response and whether a person needs to investigate the underlying issue.

fits → Reviews + Referrals OS
07

referrals

Do you track which existing customers brought in new customers? How is the reward issued?

Why we ask: A record of referrals helps your team apply any agreed reward rules consistently and verify eligibility.

fits → Reviews + Referrals OS
08

no-show rescue

What happens when a booked appointment doesn't show or call?

Why we ask: Check whether missed appointments have a consistent, appropriate follow-up and rebooking process.

fits → Speed-to-Lead OSfits → Receptionist OS
09

sales call coaching

How are your sales reps coached today? Manager listens to recordings, weekly 1:1s, both, neither?

Why we ask: Use observed conversations and a consistent review checklist to identify the coaching your team actually needs.

fits → Sales Coach OS
10

consent + compliance

Do you have SMS opt-in for your customer list? Do you honor STOP automatically?

Why we ask: Confirm contact permissions, opt-out handling and the responsible reviewer before enabling outbound messages.

fits → any OS module

send us your answers

How many inbound calls go to voicemail in a typical week? Include after-hours, lunchtime, on-the-job, second-line overflow.

How many quotes / estimates have you sent in the last 30 days that haven't been accepted, rejected, or followed up?

When a lead fills your web form at 9:14pm, how fast do they get an SMS or email back?

When was the last time you sent ANY outreach to customers who haven't bought in 60+ days?

Does every customer get a review request after a completed job / appointment / order?

When a customer leaves a 1-2 star public review, how long until you reply?

Do you track which existing customers brought in new customers? How is the reward issued?

What happens when a booked appointment doesn't show or call?

How are your sales reps coached today? Manager listens to recordings, weekly 1:1s, both, neither?

Do you have SMS opt-in for your customer list? Do you honor STOP automatically?

don't want to type it all out?

Walk it through on a 45-minute call.

Same 10 questions, answered out loud. You leave with the map, the best-fit OS module, and a pilot scope.

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