10 questions. 5 minutes. No signup. Each question tells us which Chainlinks OS module would move the needle for you fastest. Send your answers via the contact form and we'll come back with a pilot scope + price.
01
missed calls
How many inbound calls go to voicemail in a typical week? Include after-hours, lunchtime, on-the-job, second-line overflow.
Why we ask: Industry baseline is ~62% of small-business calls. Each missed call is a lost lead if you do nothing.
fits → Receptionist OS
02
estimates / quotes
How many quotes / estimates have you sent in the last 30 days that haven't been accepted, rejected, or followed up?
Why we ask: Stale estimates lose value fast. Open quotes older than 3 days drop materially in close rate.
fits → Revenue Leakage OSfits → Speed-to-Lead OS
03
web form response
When a lead fills your web form at 9:14pm, how fast do they get an SMS or email back?
Why we ask: 1-minute response can boost conversion 5-10x vs. >1 hour. >1 day responses lose almost everything.
fits → Speed-to-Lead OS
04
lapsed customers
When was the last time you sent ANY outreach to customers who haven't bought in 60+ days?
Why we ask: Reactivation is the cheapest revenue source — these customers already trust you. Most businesses never run it.
fits → Reactivation OS (restaurant)fits → Revenue Leakage OS
05
post-job review asks
Does every customer get a review request after a completed job / appointment / order?
Why we ask: Inconsistent review asks = inconsistent review pipeline. 90%+ of buyers read reviews before purchase.
fits → Reviews + Referrals OS
06
negative review handling
When a customer leaves a 1-2 star public review, how long until you reply?
Why we ask: Fast, calm replies move Google ranking and future-buyer perception. Defensive or absent replies hurt both.
fits → Reviews + Referrals OS
07
referrals
Do you track which existing customers brought in new customers? How is the reward issued?
Why we ask: Untracked = unrewarded = stops happening. Reward must trigger only on verified booking (fraud guard).
fits → Reviews + Referrals OS
08
no-show rescue
What happens when a booked appointment doesn't show or call?
Why we ask: Same-day rescue with a one-tap rebook link recovers a measurable chunk. Most businesses just close the slot.
fits → Speed-to-Lead OSfits → Receptionist OS
09
sales call coaching
How are your sales reps coached today? Manager listens to recordings, weekly 1:1s, both, neither?
Why we ask: 70% of salespeople have no formal training. Structured per-call grading + objection scripts move close rate.
fits → Sales Coach OS
10
consent + compliance
Do you have SMS opt-in for your customer list? Do you honor STOP automatically?
Why we ask: TCPA matters. Pilot needs a compliant base. We design opt-in language at pilot kickoff.